# Contacts

<figure><img src="/files/zsxoJnWhjRz7kc0XOvpF" alt=""><figcaption></figcaption></figure>

### The contacts table

| Column      | What it contains                                    |
| ----------- | --------------------------------------------------- |
| **Name**    | The contact's full name                             |
| **Company** | The company they work for                           |
| **Email**   | Their primary email address                         |
| **Orders**  | Total number of orders linked to this contact       |
| **Added**   | The date the contact was added to your organization |

Click any row to open the contact's detail page.

***

### Adding a contact

Click **+ Add contact** to manually create a contact. You can fill in name, company, email, and address details.

You can also create a contact directly from within an order — when linking a contact to a pending order, Lainwise lets you create a new one pre-filled with the customer data extracted from that order.

***

### Contact detail page

Clicking a contact opens their detail page, which gives you a full picture of that customer's history with your organization.

The detail page shows:

* **Contact information** — name, company, email, and address
* **KPI stats** — total orders, total revenue, and average order value for this contact
* **Linked orders** — a table of all orders associated with this contact, with status and order value

You can edit the contact's details directly from this page.

***

### Linking contacts to orders

Contacts are linked to orders from within the order modal. When you link a contact to a **pending** order, Lainwise automatically overwrites the customer fields on that order (name, email, and address) with the contact's saved data — keeping your records consistent.

For approved or exported orders, only the contact reference is updated. The customer data on the order itself is frozen.

Unlinking a contact does **not** revert the customer fields on the order.

***

### Employee emails

A contact can have multiple employee email addresses associated with it. Lainwise uses these to automatically match incoming orders to the right contact — if an order arrives from a known employee email, it is linked to the corresponding contact without any manual action needed.


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